If your employer has an EAP provided by Family Services then you and your family members may use the services included in your program at no cost to you. Your employer pays for it as part of your employee benefit package.

If your counsellor feels that you need specialized or long-term counselling that is not included in your program, they will make a referral to another service in your community. This referral may involve a fee. Your counsellor will tell you about any additional fees before making a referral.