Family Services Employee Assistance Program (FSEAP) provides employers with professional information, counseling and referral services for their employees.
Confidentiality and the protection of privacy are critical to the success of any Employee Assistance Program (EAP). FSEAP has established policies and procedures to ensure our compliance with privacy legislation and professional ethics.
Protection of Privacy means:
FSEAP collects only the information that is necessary for identification, or that is relevant to the services provided.
All personal information is considered confidential and is not discussed or disclosed unless required by law (as in the suspicion of child abuse or duty to warn regarding persons at imminent risk of physical harm to themselves).
All clinical files and data are the sole property of FSEAP and are stored in a secure location or on a secure server.
No client files or data are released to anyone without consent from the client, an agreement of confidentiality (for staff and third party audits), or under court order.
FSEAP staff must adhere to strictly enforced protocols for the protection of client privacy as a condition of employment.
See also: Employee Confidentiality