Frequently Asked Questions

What will the EAP cost my organization? How do I request a quote from Family Services? What Can the EAP Do for My Employees? Why Does My Organization Need an EAP?

	What will the EAP cost my organization?

Family Services can provide your company with an EAP that includes:

• confidential counselling and referral services for employees and their families
• comprehensive wellness and training programs
• organizational consulting services

The cost to your organization will depend on:

• the size of your employee population
• the level of risk associated with the work your employees do
• the specific services that you choose to include in your program

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	How do I request a quote from Family Services?

Option 1 Complete the form provided on this site.

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	What Can the EAP Do for My Employees?

As an employer you may not think that your employees' personal problems are your concern. But when an employee has trouble coping -- with stress, with emotions, with family or work relationships - their ability to work is affected. When employees are not able to resolve their problems on their own, the effects on job performance can include:

• absences from work
• conflicts with co-workers
• accidents
• poor work quality

The EAP is a way for employers to provide short-term support for employees who are having difficulity at home or at work. The EAP gives your employees access to qualified counselling professionals who can help them address personal and work-related issues before they affect job performance.

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	Why Does My Organization Need an EAP?

Leading organizations know that people are their most valuable asset. In order for your organization to gain the edge in today's marketplace, your employees must perform at their best. And right now, up to 20 % of your employees may have problems that are affecting their job performance.

Employee assistance programs offer employees professional, confidential help before problems reach a crisis point - affecting health, family life and job performance.

An EAP can help your organization

• decrease absenteeism
• increase productivity
• improve staff morale
• prevent on-the-job accidents
• reduce medical and disability benefit claims
• increase employee satisfaction

Having an EAP is cost-effective, and it shows employees that their employer cares about people.