Management Consultation Services

• policy development
• change management
• development of respectful return-to-work strategies
• performance-related referrals

Critical Incident Response Services

Critical incident response services are available to help employees who have witnessed or experienced a traumatic event in the workplace. A series of response techniques are used to prevent "Post Traumatic Stress Disorder" including:

• immediate on-site defusings
• timely individual and group debriefing sessions
• counselling for individuals at risk

Training Programs

• workshops for supervisors and managers*

*For more information about the training programs available in your area, visit one of our Regional sites.

Mediation Services

Mediation services are provided by counsellors who are certified in alternate dispute resolution (ADR):

• enables co-workers, managers and employees, and workplace teams to resolve conflicts in a respectful and productive manner
• encourages participants to develop the skills they need to resolve future issues on their own

Wellness Programs

• wellness/health promotion and education seminars*
• our quarterly employee wellness newsletter Solutions
• access to educational material on health-related topics

*For more information about the wellness seminars available in your area, visit one of our Regional sites.